Frequently Asked Questions
Don't see your question here? Contact Aiston for project-specific assistance.
How much does art storage cost?
Art storage at Aiston starts at $195 a month. The rate depends on volume or on the painting bays needed; larger accounts carry a reduced rate. Send an inventory list with dimensions for an exact quote.
How far in advance should I book transport or installation?
For standard New York City transport or installation, a few business days of notice is ideal when possible. Larger exhibitions, estate projects, storage intakes, Hamptons work, and international shipments should be scheduled earlier so routing, staffing, access, and documentation can be coordinated cleanly.
Can Aiston support entire exhibitions or art fair logistics?
Yes. Aiston handles art fairs every season, including TEFAF New York, The Winter Show, The Art Show (ADAA), Master Drawings New York, The Armory Show and Art Basel Miami Beach: packing, crating, transport, installation, deinstallation, storage between fairs and return shipping.
Is my artwork insured during transit or storage?
Many clients use their own fine art insurance policies, and Aiston can provide documentation and condition checking support for transit or storage records. Insurance through Aiston may be available when requested and confirmed in writing.
What information helps Aiston prepare an accurate quote?
Helpful details include artwork photos, dimensions, medium, weight if known, pickup and delivery addresses, access notes, stairs or elevator details, requested date, insurance needs, storage requirements, and any special handling concerns.
Do you perform site surveys for installations?
Yes. For installation work, Aiston can review wall structure, placement, access, lighting, hardware needs, and site conditions so the installation plan fits both the artwork and the space.
Can artwork be stored temporarily between pickup and delivery?
Yes. Aiston supports short-term and long-term fine art storage for projects that require holding artwork between pickup, installation, viewing appointments, shipping dates, or collection moves.
Do you handle packing, crating, and international shipping?
Yes. Aiston can coordinate conservation-minded packing, custom crating, export documentation support, customs coordination, air or sea freight routing, and destination agent coordination for international fine art shipments.
Who does Aiston typically work with?
Aiston works with collectors, galleries, advisors, designers, estates, artists, museums, institutions, auction houses, and corporate collections.
What services does Aiston provide?
Aiston provides fine art transportation, installation, climate-controlled storage, packing and crating, private viewing, inventory documentation, domestic logistics, and international art shipping.
Do you offer climate-controlled transport and storage?
Yes. Aiston uses climate-controlled vehicles and 30,000 sq ft of temperature- and humidity-controlled storage in Long Island City and Deer Park, Long Island. Storage areas are monitored by sensors with alerts, access is controlled, and every stored work is barcoded.
Can Aiston handle fragile, oversized, or complex artworks?
Yes. Each project is planned around the artwork's material, size, fragility, access conditions, route, and installation requirements, with custom packing, crating, equipment, and handling methods selected as needed.
Where does Aiston operate?
Aiston is based in Long Island City, Queens, with a second storage facility in Deer Park, Long Island. We work throughout Manhattan, Brooklyn, Queens, the Bronx, Long Island, the Hamptons, New Jersey and Westchester to Greenwich, Connecticut, with long-distance and international shipping by request.
Do you have a private viewing room?
Yes. Aiston has a discreet private viewing room in Long Island City for collector previews, condition inspections, photography, authentication, and client showings by appointment.
How do I request a quote?
Share the artwork details, dimensions, pickup and delivery locations, timing, access notes, insurance needs, and requested services. The Aiston team will review the scope and prepare a project-specific quote.